Refund/Cancellation Policy

When making a booking please ensure you have first read and understood our Terms and Conditions.


Notice of any cancellations must be given in writing.

Confirmed Bookings:
50% of the total Boarding cost is non-refundable and non-transferable

15 days or less from your check in date:
100% of the total Boarding cost is non-refundable and non-transferable

Changes to dates already booked:
£30 administration fee applies

If you are unsure of any of the above points please contact us prior to making a booking.

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